Found 52 matches, showing 1 -
This month Lucy Madden considers the rampant rise of Airbnb - and the merits of spending precious time and money with people who know what they are doing, i.e. the hospitality professionals
This month Lucy Madden considers with a mixture of sadness and wry amusement some of the consequences that follow high jinks and disrespect for historic properties and antiques - and urges culrpits to ‘Fess up’ or be remembered with contempt.
Lucy Madden begins the new year by sharing a guilty secret - and it is one that will be familiar to many... My sister and I for years have shared a guilty secret; it may be hard to believe but we hate (and I choose the word carefully) going to parties. Unfortunately friends refuse to believe this strange quirk, (“You’ll love it when you get there/here”) so the occasional invitation still arrives to be greeted by cries of ‘Oh no.
Ending the year on an optimistic note, Lucy Madden finds encouragement in the observation that a more relaxed approach in restaurants and hotels does not have to mean a lessening of standards, more a shift in emphasis
This month, Lucy Madden wonders why does the airport experience have to be so unpleasant ? But the trains are no better - and as for the experiences of overseas visitors over-70s wishing to hire a car…
This month, Lucy Madden describes some of the increasingly unreasonable behaviour of demanding guests - observing that ‘the accumulation of wealth and power seems to go hand in hand with rudeness and often, inexplicably, meanness’.
This month, Lucy Madden speaks for us all - on the dread topic of calorie-counted menus - and has some sensible tips on meaningful menus too. (Ken Buggy’s quirky drawing shown here, has been pinned up in the Guide’s office for many years by the way…)
This month Lucy Madden says it will be a sad day when Mother Nature is not enough, and a place must be theme-parked to attract visitors. A perfect day. They so rarely occur, but imagine sitting under a cloudless sky, sharing a picnic with loved ones, perched on a hillside and watching the little fishing boats as they chug around Strangford Lough and the lazy trawl of the ferry as it makes its way, to and fro
This month Lucy Madden questions whether Irish food is really getting better - saying that, in rural Ireland, a good meal at a reasonable price is hard to find. It was a recycled wine bottle filled with a brownish liquid lurking on the table that alerted us to the fact that all was not well. We were a party of 8, meeting for lunch in a restaurant in the Midlands and, having pre-booked, arrived at the venue to see that we were the only customers there.
A timely piece from Lucy Madden about the ideal level of 'friendliness' in restaurants - just when we are concentrating our own efforts on addressing complaints from many of our assessors about staff who fail to engage with customers. Pleasing everyone may not be an option, in Lucy’s view.